VMock

  • Need instant, specific suggestions for how to improve your resume?
  • Looking to automatically get your resume in a Tulane-approved format?
  • Want to practice for an upcoming interview outside regular business hours?

Tulane now offers student access to VMock, a 24-7 online platform that leverages data science, machine learning, and natural language processing to provide instant personalized feedback on your resume and mock interviews. Many companies use similar Artificial Intelligence (AI) software for initial resume scans and video interviews when you apply for positions.

  1. Click here to access the VMock Tulane platform.
  2. Click “Continue with University ID”.
  3. Login with your university credentials.
  4. Choose your degree, school, and year.
    If you need to change this information at a later date, please email csc@tulane.edu (NTC) or careers@tulane.edu (Freeman CMC).
  5. Look around the Student Dashboard to identify where you can access the Resume, Resume Optimization, and Interview modules.

You no longer have to wait for a career coach to get a great resume review. VMock is your 24/7 one-stop shop for building a quality resume. If you’ve never logged in and have trouble, please see Getting Started above for more information.

Once logged in, you have two resume options: Upload Resume and Create New.

  1. Upload your existing resume as a PDF (Word, GoogleDocs, and other document formats must be converted to a PDF before uploading).
  2. VMock will scan your resume and present a summary and specific feedback. Click “View Detailed Feedback” to see your detailed feedback report.
  3. In the pop-up window, you will see that VMock provides scores for Impact, Presentation, and Competencies. Click “View Detailed Feedback” again.
  4. The next pop-up reminds you that you can look at the feedback on this page but must click on the “SMART Edit” button blue button on the right or the SMART Editor tab at top to edit the resume.
  5. Choose the template your resume will be converted into and click “Continue.”
  6. Check to make sure VMock has ported the right information into each field in your new Tulane-approved format and click “Next.”
  7. Note where VMock has provided green, yellow, and red feedback and focus on improving the yellow and red highlights.
  8. Click “Preview” at top right to ensure your resume fits the parameter for number of pages.
  9. Make as many changes as possible before clicking the “Rescore” button at top right.
  10. Repeat as needed to get your resume as close to the Green section as possible. Schedule an appointment with a Career Coach if you need assistance.

If you do not yet have a resume, please review the NTC Career Services’ Career on Demand Module on Application Documents. You can access an initial template for NTC resumes on that page.** You can also click Create New on VMock.

**If you are a Freeman student or interested in careers in business, please use the Freeman Format resume page at Freeman Resumes and Cover Letters.

Don’t forget to upload your document to Handshake for use with internship and job applications.

Applying for a Job or Internship?

Once you have logged into VMock and improved your resume as much as possible in general, you can turn your attention to optimizing or customizing your resume to match your target jobs. Optimized resumes are much more likely to make it through automatic tracking systems (ATS) and be moved on by HR professionals. We recommend you always customize your resume.

  1. Copy and paste in a job description on the right side of the dashboard.
  2. VMock will review and give you an Optimization Summary pop-up.
  3. Review the feedback here and then click the blue “Optimize with SMART Editor” button.
  4. Look at the keyword list to the right and find ways to add those words to your resume.
    • The tense of the word matters to these tracking systems.
    • Be sure to remain truthful about your experience. If you do not have the experience to back up the words, do not add them.
  5. Make as many changes as possible before clicking “Preview” to make sure you are still using the right number of pages.
  6. Click the “Re-evaluate” button and click it again in the pop-up window.

Reach out to csc@tulane.edu or careers@tulane.edu with any questions.

Having an elevator pitch ready is smart – for chance encounters, networking situations, and to answer the first question in most interviews: Tell Me About Yourself. You can practice and improve your performance on interviews using VMock. Below are instructions for using the Elevator Pitch portion of the Interviews module.

  1. Scroll down on the VMock Dashboard to Elevator Pitch > .
  2. Click “Start Exploring“. The first time you use the platform a video loads, introducing you to VMock Interviews including Elevator Pitches. Watch and then click the X to exit the window.
  3. Once on the Elevator Pitch page, click the blue “Start Practicing” button. You can return to the Elevator Pitch page by clicking on the Interview module at the top of the page and the Elevator Pitch tab at the left side.
  4. A pop-up window will walk you through some instructions for using VMock for elevator pitches and interviews. Click “Next” until “Proceed” is a choice or click the X in the top-right of the window.
  5. You will be prompted to:
    • Test your microphone
    • Decide if you would like to be evaluated on your attire – you may choose either option
    • Place your face above the blue line as prompted, and press “Start Calibration”.
  6. You will hear the “Tell Me About Yourself” question, then will see a 5-second countdown after which you will start saying your pitch.
  7. Hit the “Stop Recording” button, after which VMock will begin evaluating your answer.
  8. You will receive an overview of feedback in three areas: Non Verbal, Delivery of Speech, and Content Strength. The first time you use the platform, you will be prompted to click through specific instructions on how to use the module. Click “Next” until you can click “Done.”
  9. If you are completing an assignment, take a screenshot of your score received out of 5. Then click “View Detailed Feedback.”

Try to improve your performance on any red or yellow areas of feedback. You may practice as many times as you wish, either by clicking “Re-attempt interview” or by returning to the Elevator portion of the Interview module.

The Content Strength section will show you a transcription of your answer. You may edit on the transcription based on the content feedback provided and click Update Script to improve.

To use VMock to practice for interviews, click the Interview tab at the top of the platform.

Vmock offers 3 ways to practice for an interview:

Through the Mock Interviews feature, you can practice based on your career preference.

  • Click Update Preferences on the right side.
  • In the pop-up window, first choose target functions from the list, then choose your Difficulty Level.
    • Once you have mastered the Basic level, try Immediate, and then Advanced until you have upskilled for the most difficult interviews for your function.
  • The next window shows you potential jobs for which you can practice interviewing.
  • You can also click the Recommended tab and upload your resume. Based on your resume, the system will offer you roles that may be a good fit for you.

If you click Custom Interviews on the left side and then Create Interview on the right, you can choose from a variety of categories and sub-categories to find a role for which you can practice interviewing.

You can adjust the length of time you are given to answer the question. To get started, click Select All and then Create Interview. Name your interview and Calibrate. Then you can practice and receive AI feedback.

VMock can help you practice for interviews where you have the job description. Click + Generate Interview on the left side, copy and paste in your job description and click next. Choose the resume you wish to use and watch as VMock loads Questions.

This has to do with a conversion error inherent in the document you uploaded. Please convert your Word documents to PDFs in the following way:

  1. Open the completed resume in Microsoft Word.
  2. Click on File and then “Save As”.
  3. In the “Save As” window, select “PDF (*.pdf)” from the drop-down menu next to “Save as type:”.
  4. Choose “Best for printing” and click on “Save”.
  5. Upload the resume to the VMock platform again.

Students can always contact us at support@vmock.com for any technical questions about the platform. VMock’s dedicated support team will respond positively within a turnaround time of 24 hours.

This is often a problem when using the Edge browser if there are issues with the audio/video input source. Try the following:

  1. Use Ctrl + Shift + R or Cmd+Shift+R to clear cache.
  2. Update the browser(Chrome/Firefox) and OS and restart the system.
  3. Ensure that camera access has been provided to the website by Chrome/Firefox. (Row 1 in the link – Allow camera and mic access )
  4. Ensure that camera access has been provided to Chrome/Firefox by the system. (Row 2 or row 3 in the link – Allow camera and mic access )
  5. You can also check whether your webcam is working from Chrome/Firefox on other websites which require video camera input (Webcam Test )
  6. Make sure that all other programs that utilize the camera and microphone on the computer are closed.

Please email careers@tulane.edu (Business Students) or csc@tulane.edu (NTC Students) to provide your feedback. It may be that the career centers have a specific reason for requiring your resume conform to those standards. If not, we may be able to work with the vendor to adjust the grading criteria.

You most likely signed up until VMock’s general page (vmock.com/login) and not under the Tulane-specific page (VMock.com/tulane). Please go to the Tulane VMock page and sign up with your SSO as a student. You should then be able to see all tabs.

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