Design Leader & Thinker
- Passionate about partnering with teams to uncover insights together, and reimagining employee and client experiences.
Design & People Leadership
- I have led product design, service design, and research teams from low maturity to high maturity.
- I am an expert in design thinking, service design, and in facilitating research synthesis / insight generation within large organizations.
Learning & Community
- Currently pursuing an Exec MSc. in Strategic Design for Global Leaders from Parsons School of Design (The New School).
- I graduated from Queen’s University (Bachelor of Commerce) in 2007.
- I am a volunteer and mentor within the design and LGBTQ+ communities.
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